We are all different - How to overcome cultural differences. An Introduction

13.05.2017 von 09:00 bis 16:30

Helga Hänsler, Beratung-Coaching-Training

Course description

To appreciate establishing contact and interact successfully in cross-cultural
situations one needs awareness about specific characteristics of our own culture
and cross-cultural differences. Cross-cultural knowledge, cultural sensitivity, a
high empathy level and frustration tolerance are the basic competences to
handle such situations.


  • Cultural Awareness (e.g. the German self-image and the image of the others)
  • Cross-cultural competence: A definition and a theory of cross-cultural learning
  • Cross-cultural differences and communalities on the basis of the frameworks of cultural dimensions and cultural standards
  • Critical incidents: as a helpful method to overcome cross-cultural situations.

At the end of the seminar you will be able to overcome and manage crosscultural
situations appropriately and it will be easier for you to differentiate
between a cross-cultural problem and other problems in cross-cultural situations.


Date Time Ort AE Subject area Cours number Fees*
June 13th 2017 9.00 a.m to 16:30 p.m. will be announced by e-mail 8

Courses in English

Intercultural skills

F171030 125 €

* Free for employees of CAU and PhD students who are registered in Graduiertenzentrum.



Closing date for registration: 14 days before the course


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